Delivery
All Agora Food Packaging orders are sent via DPD or Tuffnells on a 1 -3 day service. All orders placed before 1pm on a 2 Day delivery option, Mon - Thurs will be sent out the same day. Please contact our sales team if you require your order urgently. You will receive an email as soon as your order is dispatched.
Agora Food Packaging charge a flat rate of £4.99 (ex vat) per delivery (UK Mainland) whether you order 1 product or 1000 products.
Orders to Northern Ireland, Off-shore and Scottish Highlands have a flat rate of £19.95 per delivery.
We now offer a Saturday delivery option. For Saturday deliveries, all orders must be placed before 2pm Friday. All options are available on your shopping cart.
Deliveries are generally made on weekdays only (Monday to Friday, excluding Bank Holidays) between 08:30am and 6.00pm, and require a signature.
If you do not receive your parcel or a calling card on the expected day of delivery please contact us immediately.
Low Free Delivery Threshold
If your order is over £79 (ex VAT),then our standard UK mainland delivery is free of charge.
Marketing Communications
By making a purchase or initiating a transaction on our site, you agree that we may use your contact information to send you marketing communications regarding similar products, services, or special offers that we believe may be of interest to you. We rely on our legitimate interest to maintain a commercial relationship with our customers. You will always be provided with a clear opportunity to opt-out of these communications at the point of purchase and in every subsequent marketing email we send.
Third-Party Data Processing (Klaviyo, Meta, Google)
Third-Party Platforms: To provide a personalized experience and relevant marketing, we share certain data with third-party service providers. This includes but is not limited to:
Klaviyo: We use Klaviyo to manage our email marketing and customer database. Your data is stored on their secure servers for the purpose of sending newsletters and automated marketing flows.
Advertising Partners (Meta & Google): We may share hashed or pseudonymised data (such as email addresses or browser cookies) with platforms like Meta (Facebook/Instagram) and Google Ads. This allows us to show you relevant advertisements, exclude you from irrelevant ads, and find "lookalike" audiences who may also be interested in our products.
* Opting Out: You can opt-out of email marketing at any time by clicking the ‘unsubscribe’ link in our emails. To manage your advertising preferences on external platforms, please visit your Meta Ad Preferences or Google Ad Settings.
